• Registration and member account: name, email address, phone number, organisation, job title, city/chapter, areas of cloud interest, username and password (stored in hashed form).
• Event and webinar registration: attendance details, dietary or accessibility requirements you choose to share, and session feedback.
• Volunteer applications: whether you are an existing member, your areas of interest (event committee, review panel, local team) and any details you send to us.
• Newsletter subscription: your email address.
• Contact form and correspondence: name, email address, phone number and the content of your message.
• Speaker and content submissions: biography, photograph, presentation materials and session abstracts.

• Device and usage data such as IP address, browser type, operating system, pages visited, referring URLs, and date and time of access.
• Cookies and similar technologies used to keep you signed in, remember preferences and understand how the Website is used (see Section 7).

• Photographs, audio and video recordings taken at MCUG events and webinars, which may be published in the Media and Webinar Recordings sections of the Website.
• Information from webinar, ticketing or event platforms we use, and from social media platforms (LinkedIn, Facebook, X/Twitter, YouTube, Instagram) when you interact with our pages.

• To create and manage your member account and give you access to the Member Zone (Library, Webinar Recordings and Media).
• To register you for events and webinars, send joining instructions, reminders, certificates and follow-up materials.
• To send newsletters, event announcements and community updates where you have subscribed or consented.
• To process volunteer applications and coordinate chapter, committee and review-panel activities.
• To respond to enquiries and support requests.
• To share attendee information with event sponsors only where you have given explicit consent (for example, by opting in at registration or by having your badge scanned at a sponsor booth).
• To improve the Website, our content and our events, and to produce aggregated, anonymised statistics.
• To keep the Website and community secure, prevent fraud and misuse, and enforce our Terms of Service and Code of Conduct.
• To comply with legal obligations.

We process your personal data on the basis of your consent, which you give when you register, subscribe, submit a form or opt in to sponsor sharing, and for certain legitimate uses permitted under the DPDP Act, such as processing data you have voluntarily provided for a specified purpose and complying with law. You may withdraw consent at any time; withdrawal does not affect processing carried out before it.

We do not sell your personal data. We share it only as described below:

• Service providers (Data Processors) who host the Website, send emails, run webinars, manage registrations or provide analytics, under contracts that require them to protect your data and use it only on our instructions.
• Event sponsors and partners, only with your explicit consent.
• Chapter leads and volunteers who need the information to organise events in your city.
• Government authorities, courts or law-enforcement agencies where required by law.
• A successor organisation in the event of a restructuring or transfer of MCUG activities, subject to this Privacy Policy.

Some of our service providers may store or process data outside India. Any such transfer will be made in accordance with the DPDP Act and any restrictions notified by the Government of India, and we will take reasonable steps to ensure your data receives an adequate level of protection.

The Website uses essential cookies required for login and security, and may use analytics and preference cookies to understand usage and remember your settings. Embedded content from social media platforms and maps may set their own cookies, which are governed by those providers' policies. You can control or delete cookies through your browser settings; disabling essential cookies may prevent parts of the Website, such as the Member Zone, from working.

We keep personal data only for as long as necessary for the purposes described in this policy. Member account data is retained while your account is active and for up to 12 months after closure. Event registration data is retained for up to 3 years for reporting and planning. Newsletter data is retained until you unsubscribe. Data may be retained longer where required by law.

We use reasonable technical and organisational safeguards, including encrypted connections (HTTPS), hashed passwords, access controls and limited access on a need-to-know basis. No method of transmission or storage is completely secure, and we cannot guarantee absolute security. In the event of a personal data breach, we will notify the Data Protection Board of India and affected individuals as required by law.

Subject to applicable law, you have the right to:

• Access a summary of the personal data we hold about you and the processing activities undertaken.
• Correct, complete or update inaccurate or incomplete data.
• Erase your personal data where it is no longer necessary or you withdraw consent.
• Withdraw consent at any time, including by using the unsubscribe link in our emails.
• Nominate another person to exercise your rights in the event of death or incapacity.
• Have your grievances addressed by our Grievance Officer and, if unresolved, approach the Data Protection Board of India.

To exercise any of these rights, email [email protected] with the subject "Data Request". We will respond within 30 days.

The Website and MCUG membership are intended for professionals aged 18 and above. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will delete it.

The Website contains links to and embedded content from third-party sites, including cloud providers, sponsors, Google Maps and social media platforms. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.

In accordance with the Information Technology Act, 2000 and the DPDP Act, 2023, you may contact our Grievance Officer with any complaints about the processing of your personal data:
Multi Cloud User Group (MCUG)
Address: 3rd Floor, ZS Avenue, Kavuri Hills, Madhapur, Hyderabad, Telangana – 500033, India
Email: [email protected]
Website: https://mcug.cloud

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date. Where changes are significant, we will notify registered members by email.

Multi Cloud User Group (MCUG) Address: 3rd Floor, ZS Avenue, Kavuri Hills, Madhapur, Hyderabad, Telangana – 500033, India
Email: [email protected]
Website: https://mcug.cloud